My Volvo Experience

Ownership benefits and tools

When you get a Volvo, you get more than a car

You get My Volvo Experience

From Volvo Certified Technicians that are always there for you and whose priority is your safety. To innovation that helps you protect what’s important. Volvos are created for less worrying and more living. Because there’s nothing more important than helping keep you safe on the road.

Service and maintenance

Complementary Factory Scheduled Maintenance

New Volvo Cars includes Complimentary Factory Scheduled Maintenance. This maintenance program is designed to complement your Volvo Cars warranty and will help ensure trouble-free operation of your Volvo vehicle.

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Volvo Valet: Pickup & Delivery

Convenience, delivered. Service your car on your own time, and terms. We’ll pick up your car for service and deliver it back to you*.

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Schedule Service

Scheduling service should be simple. Book your next appointment with ease through the Volvo Cars app**.

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Volvo Cars app, accessories, and parts

Volvo Cars app

Elevate your Volvo experience with tools like remote start, driving journal, around the clock customer assistance, and more.

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Customize your Volvo with accessories crafted for your lifestyle.

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Volvo Genuine Parts

Your safety should last a lifetime, that’s why we provide a customer lifetime warranty on parts and labor***.

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Warranties and protection plans

New Vehicle Limited Warranty

The new vehicle warranty period for repairs is four (4) years or 50,000 miles, whichever occurs first. The warranty begins on the date the vehicle is sold/delivered to the first retail purchaser or put into service, whichever occurs first.****

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Lifetime Parts & Labor Warranty

The Lifetime Parts & Labor Warranty is available to any retail customer that purchases an eligible part and has it installed at an Authorized Volvo Cars Retailer. Pay for a repair once and never pay for it again.+

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Protection Plans

Choose from our fully customizable, enhanced Volvo Protection Plans covering repairs, replacement parts, roadside assistance, and more.

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Roadside assistance and certified collision

24/7 Roadside Assistance

Get help at the touch of a button, wherever, whenever++.

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Tow for Life

We’ve got you covered. Even after your warranty has expired, your vehicle is still eligible for Tow for Life. With no cost+++, we will arrange to have your Volvo car towed to the nearest authorized Volvo Cars retailer within a 25-mile radius.

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Certified Collision Centers

Getting your Volvo back to the same level of safety and performance it had before your accident is our goal.

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Owner Resources

Owners' Manuals, FAQs, and Customer Support

Owning a car doesn’t have to be complicated. My Volvo Experience puts everything you need at your fingertips. From FAQs to owners’ manuals, you can find everything you need for your car, quickly.

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Driving Service Sustainability

By 2040, Volvo Cars will be a climate-neutral, circular business. To help get there, we’ve partnered with recycling companies to create a new process for our retailers to safely recycle, reuse, and dispose of waste products generated through servicing Volvo cars.

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*Volvo Valet is only available at participating retailers. **Only available on model year 2015.5 and newer. ***The Customer Lifetime Parts & Labor Warranty does not apply to third party purchasers such as independent repair shops, body shops or on parts purchased over the counter and not installed by an authorized Volvo dealer. The warranty on these parts will be for two years from the purchase date for defects for the part replacement only. Labor will not be included. Part failures due to installation errors will not be covered by any Volvo Part Warranty. ****Volvo Car USA LLC, as applicable warrant that repairs required to Volvo passenger vehicles due to defects in material or workmanship and occurring under normal use will be made at no charge for parts and/or labor during the warranty period. +This warranty does not cover accessories, wear items or consumables. ++New Volvo vehicles include complimentary Roadside Assistance for 4 years. Certified by Volvo vehicles include complimentary Volvo Roadside Assistance for 5 years. +++There is no cost for (1) the first 25 miles to any authorized Volvo retailer in the case of a mechanical or electrical breakdown or (2) the first 25 miles to an authorized Certified Collision Center in the case of an accident, for any distance further than the foregoing, there will be an overage fee for mileage beyond the initial 25 miles.